Security and Data Privacy

Open words on confidentiality

The German Federal Data Protection Act (BDSG) defines the requirements relating to the security of customer data in business transactions with private individuals. We apply these requirements as the minimum standards that we implement to safeguard the privacy of our customers’ data. Let’s be clear: Minimum standards.

Beyond these basic requirements, we are convinced it is crucial to protect our customers’ confidential data with even greater stringency. We take the initiative in developing and implementing many of the technical systems that we have in place; others we create in collaboration with our most discerning customers.

Our basic standard: Proven, millions of times over.

The minimum standard we apply is equivalent to what is used in online banking. We maintain SSL-encrypted data transfer combined with password-protected user identification.

You can approve individual data access for other users, for instance your employees. The rights you assign are defined precisely here: you grant read-only rights for the documents and also determine who can change and edit their content.

Upgrading can be useful sometimes

You can review system logins on request. This way you will always know who had access to your system, and when.

When sending files, you can also select additional document encryption as well as the SSL encryption. Put figuratively, this is like sending an armour-plated limousine (document encryption) down a route that has been cordoned off (SSL encryption).

We provide two-step verification to protect against attackers that seek to pass off external computers as client computers. Users are required to provide personal identification, for instance a code sent by text message to a specified mobile telephone number, the first time they use a new computer to log in to the Toptranslation system.

Customers also demand that we satisfy their own particular security standards. We are certainly willing and almost always able to comply with the security standards our customers uphold. What’s more, we consistently monitor the general evolution of security standards.

Control is better

We commission external IT security experts to conduct quarterly safety audits of our servers to provide precisely the peace of mind you need. This also involves penetration tests, or simulated attacks.

As a matter of course

A chain is only as strong as its weakest link. This is why the highest level of security standards described above applies to data transfer with suppliers such as translators and copywriters.

In summary:

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