An important part of our quality management is our technology, which we are continuously developing. Our system calculates a dynamic ranking list of our specialist translators based on all reviews from revisers, project managers and clients. They therefore not only have to prove themselves in the application process, but their work is also constantly reassessed. We record and analyze around 56,000 data points every year.
Certified according to the standard for translation service providers
Certified according to the standard for post-editing
Processes in accordance with the standard for quality management systems
In our rating system, specialist translators can be rated according to eight different criteria, each with up to five stars. These evaluations provide us with concrete data and facts on the quality of the translations and the reliability of our translators, which we evaluate on an ongoing basis. The assessment includes not only information on linguistic criteria, but also project-related information such as punctuality. This means we always know who is the best qualified specialist translator for your job. As a customer, you can also actively participate in quality assurance by giving us your personal feedback via the dashboard after each order.
